If you have a IQOS 2. • Never attempt to touch the IQOS heating blade. 2018. You may have noticed that HEETS are physically shorter than traditional cigarettes. They. Your device software might need a RESET. Simply switch on the device and let the blade heat the HEETS. IQOS - Origin country check. Battery capacity: 350mAh. 1. Do not twist the tobacco stick, as this may damage the heating blade. New IQOS ILUMA PRIME. IQOS 3 DUO unique features. BLINKING WHITE LIGHT ON IQOS ORIGINALS ONE: Your IQOS ORIGINALS DUO Holder might need a clean. START HEATING Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white. INSERT HEATSTICK™ Insert and gently press the HeatStick to the line on filter with filter facing outside. Rp566. For these hard-to-reach spots, use the IQOS cleaning sticks. Your IQOS 3 DUO Holder might need a clean. 3. The unveiling took place on 2nd November at JioSpace. The blade may be damaged or even broken if you exert force on it, while cleaning the inside of the holder. taste of the neo sticks are SO MUCH better than the iqos. Heating starts automatically, or by pressing the button for 1 second. Keep out of reach of children to prevent disassembly or ingestion. Cashback 1%. 2. 2. REMOVE HEATSTICK. Try using a toothpick to remove the part of the stick that remains in the device. 4 /Prevent Broken IQOS Heating Blades-Repair And Rework repair and rework 4. The tobacco sticks in our Tobacco Heating System (THS), which is commercialized as IQOS, and in our latest heated tobacco device, the Oven Heating System (OHS), are designed to heat tobacco to release a nicotine-containing aerosol for the user to inhale, but without burning the tobacco like a cigarette does. If the heating Blade is broken, the Holder cannot be used to heat the tobacco. START HEATING Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white. Always use official power adaptor and cable with a power outlet and always clean the contacts between your holder and pocket charger. Different from the traditional IQOS devices, the IQOS ILUMA series eliminates the heating blade. Insert: Slide a tobacco stick into the holder, with the tobacco side facing downwards. 29. • Do not expose IQOS and units to high humidity conditions or direct sunlight. Doing this regularly will reduce residue build-up. How to clean Holder How to use your IQOS 3 DUO 5. How to use your IQOS Charging Cable IQOS Cleaning Sticks Power Adaptor IQOS Cleaning Tool. There are two anti-break rubber pads in the IQOS cleaning kit, one large and one small. 2. If this happens, please contact an IQOS representative at 800 1 IQOS MX (800 1 476769). 2018. BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: a. Incorrect use or cleaning can damage it. IQOS ILUMA TM is designed to be used only with TEREA TM sticks. 2. . Refrain from applying too much pressure and touching the heating blade. 000. • Never attempt to touch the IQOS heating blade. • Never attempt to touch the IQOS heating blade. The e-liquid is drawn from a disposable cartridge or the tank of the electronic cigarette and put into contact with a battery-powered heating component. 4, IQOS 2. 1. Press Pocket Charger Button for 1 second (short press) 2. • Do not use units that have been exposed to excessive heat or moisture. Don’t be tempted to use a toothpick or cotton bud to clean your IQOS, as they may fray and cause damage. Compare and buy. Let's chat Can’t find what you’re looking for? Contact our Customer Service team. iqos. Tap out any loose tobacco. Insert the IQOS cleaning tool and rotate gently. IQOS 3 MULTI Starter Kit • IQOS All-in-one Heat-not-Burn device • 10 Consecutive uses without waiting and charging. Your IQOS 3 DUO Holder might need a clean. iqos 3. Heating the liquid makes it evaporate, and when that happens, vapor can be drawn from the device. Insert the IQOS cleaning tool and rotate gently. A laptop. IQOS 3 DUO and IQOS 3 are of same physical. How to clean your holderMake sure your IQOS device has cooled down before you clean it. If they don’t turn on, press and hold the button for four seconds until you see the small light turn on. OTHER WAYS TO CONTACT US. 14 days free IQOS Test Drive. IQOS 3 DUO has unique colours and unique accessories. • Do not expose IQOS and HeatSticks to high humidity conditions or direct sunlight. Then try pre-heating the IQOS Holder before you insert the HEETS tobacco stick. Your heating blade might be broken. BEGIN USE Start using once IQOS 3 DUO Holder vibrates twice. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. After inserting the tobacco stick into the holder, it is important not to turn or twist the stick as this may damage the IQOS heating blade. How to clean IQOS correctly. Important information: If. iFixit Repair Guide - IQOS 3. IQOS 3 MULTI Starter Kit • IQOS All-in-one Heat-not-Burn device • 10 Consecutive uses without waiting and charging. Advantages of lil SOLID Ez Shop all the range Proudly simple New lil SOLID Ez is your easy to use device, available in 5 colors Learn more. • Do not remove a tobacco unit while in use. tobacco products (HTPs), sometimes called “heat -not-burn” products by the tobacco industry, use an electronic device to heat a. How to file a complaing for a broken IQOS, broken heating blade can also be the reason to do so. • Store IQOS and tobacco sticks in a clean, dry, cool place. 3. It is important to use the IQOS cleaning kit rather than using. Refrain from applying too much pressure and touching the heating blade. If so, we will replace your holder. , and insert it into the heet stick . How to use your IQOS 3 DUO 1. CAUTION ALLERGIC REACTION RISKSTART HEATING Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white. The next level of heated tobacco is here in Malaysia. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool, use. The specially designed blade inside IQOS, which has gold and platinum tracks, heats the tobacco inside the HEETS. How to file a complaing for a broken IQOS, broken heating blade can also be the reason to do so. Keep out of reach of children. Blades can’t be broken in TEREA tobacco sticks;. Services & Support 05/11/2020 To reset your device, press and hold the button located on the pocket charger for 10 seconds. BEGIN USE Start using once the light is solid white. If it does, we are sorry that this happened to you. The dimensions of IQOS ILUMA vs. Watch the tutorial to see how to RESET your device. Heats tobacco instead of burning, so you get real tobacco taste and satisfaction, with no tar **. In this guide, we will walk you through the troubleshooting process for common problems with your Iqos Stick, helping you enjoy your vaping experience hassle-free. The following aren't covered by the IQOS warranty: a) Damage caused by normal wear and tear. Watch the video to learn how to clean your IQOS 3 DUO device right. But those aren’t the only unique things about IQOS 3 DUO. IQOS ORIGINALS DUO, formerly known as IQOS 3 DUO, has unique colours and accessories. British American Tobacco contends the IQOS heating blade technology infringes on patents for its glo brand of heat-not-burn technology. Steady white, then pulsing 3 times, then all lights off – IQOS 3 DUO / IQOS 3 Multi device is fully charged. Use them gently to avoid breaking or damaging the blade. Now, each fresh TEREA tobacco stick comes equipped with its own individual heating blade, whilst the tobacco is shielded by a protective front seal and heated internally by its dedicated blade. 3. wait for at least 30 seconds to cool down the blade 3. The holder is a pen-shaped electronic device that contains a ceramic coated blade – this is designed to heat real tobacco. Your device software might need a RESET. The blade may be damaged or even broken if you exert force on it, while cleaning the inside of the holder. How to file a complaing for a broken IQOS, broken heating blade can also be the reason to do so. By law, firewood can not be measured using any other unit of measurement. cosmetic damages (such as scratches, dents, broken plastic etc. Press the pocket charger button for 10 seconds to reset your device. We offer a two-year warranty for every IQOS device purchased in a national tobacco shop in Hungary, and as an IQOS CLUB member, if the relevant conditions. If the blade is damaged or worn out, replace it with a new one. The correct way is to insert it straight, just 1 mm below the line at the bottom of the mouth-end paper. Open the IQOS cleaning tool. • Do not use IQOS if its. ,,, lol . Important information: If the IQOS 3. Gently tap your holder again for any remaining residue. It uses HEATCONTROLTM technology with blade heating. 09. Below, we will explain how to monitor its condition and avoid possible damage. IQOS 3 DUO and IQOS 3 are of same physical. 6. You may be able to get a new holder in the event that your heating blade is broken or you experience some other damaged component. d) Damage caused by. Each IQOS ILUMA model provides next-level technology powered by a SMARTCORE INDUCTION SYSTEM, which offers a seamless experience, improved draw, no broken blades and no cleaning. With cigarettes, you. , and smoke it . If so, we will replace your holder. • Never attempt to touch the IQOS heating blade. com/ph. • Never attempt to touch the IQOS heating blade. Insert the IQOS cleaning tool and rotate gently. 4. If you do this regularly, you’ll reduce any tobacco build-up. Access to limited editions and exclusive offers*. The battery lights should stay on when you press the button again. The IQOS ILUMA generation heated tobacco devices gently heat the tobacco inside the TEREA tobacco sticks with the revolutionary SMARTCORE INDUCTION SYSTEM™. IQOS 3 DUO / IQOS 3 Multi Red blinking Holder light- Heating blade broken or Holder malfunction IQOS Lights during charging: IQOS 3 DUO/ IQOS 3 Multi Blinking white – the IQOS device is charging Steady white, then pulsing 3 times, then all lights off – IQOS 3 DUO / IQOS 3 Multi device is fully charged. Together they redefine the principles of tobacco heating for a seamless experience. To take advantage of your warranty you’ll want to contact the store that you purchased the IQOS kit or holder from and let them know the issue that you’re having. Press and hold the button on your charger for approximately 10 seconds. Check your heating blade and if it is broken click here for online diagnostic tool. IQOS 3 DUO unique features. • Do not use, charge, or store IQOS in places with high temperature (such as inside a car in summer, or near heat. If your IQOS heating blade has broken, we may replace your device with no cost through the accidental damage coverage within the first. INSERT HEATSTICK™ Insert and gently press the HeatStick to the line on filter with filter facing outside. A crucial element of the revolutionary IQOS system is the heating blade. Your IQOS ORIGINALS DUO has a broken blade or other physical damage. Live chat hours. fun|IQOS廿四小時服務店OP is probably using either an IQOS 2. 000. Be careful, don't try to wipe the heating blade with cleaning sticks while cleaning the IQOS holder. Beli Blade Iqos terbaik & berkualitas harga murah terbaru 2023 di Tokopedia! ∙ Promo Pengguna Baru ∙ Kurir Instan ∙ Bebas Ongkir ∙ Cicilan 0%. What to do if my IQOS blade is broken? IQOS CLUB Blog Find a store Important info English Back What to do if my Holder Heating Blade is broken? If the heating Blade is broken, the Holder cannot be used to heat the tobacco. Ensure to let your IQOS ORIGINALS DUO Holder fully cool down before you start cleaning (at least 30 seconds after the last use) 2. IQOS ORIGINALS DUO, a red light blinking on the Holder indicates the Holder is discharged, there is a malfunction or a broken blade. CAUTION ALLERGIC REACTION RISKThe IQOS Heating System Tobacco Products Scientific Advisory Committee January 24, 2018. No residue, no cleaning ever. Bug, IQOS is flashing red and stopped charging, how to fix it or how to file a complaint. But if not, don’t worry, press and hold the button again, though this time for four. 6,8 We also consider the evidence for IQOS generating main and side stream emissions that potentially makes the device unsuitable for indoor. IQOS - Origin Country Check. Insert the IQOS cleaning tool and rotate gently. Next level style Shop now. 72K subscribers Join Subscribe Subscribed 1 2 3 4 5 6 7 8 9 0 1 2. IQOS is currently marketed in more than 50 countries. Check your heating blade and if you continue to face issues, get in touch with us through live chat. Chat Unavailable. See all products series. 00 am to 6. Most cases of a broken heating blade happen: When cleaning your IQOS 2. Press the pocket charger button for 10 seconds to reset your device. HEETS are tobacco sticks designed specifically for IQOS devices with blade. Insert; Gently insert the IQOS Cleaning Tool without twisting, until it touches the bottom of the heating chamber. This movement can damage the heating blade which will affect the use of IQOS 3 device. • Do not use, charge, or store IQOS in. 4/ IQOS 2. If you have a IQOS 2. Does the LED light on the charger or the holder flash red? It could be a defect that you can fix by an easy reset or it could be a sign that a. • Do not use, charge, or store IQOS in places with high temperature (such as inside a car in summer, or near heat. If you can’t resolve the problem, get in touch with our dedicated customer team over live chat - or by calling us at 0800 432 0000. Stylish. If your IQOS 3 is fully charged, but still not working, then the next step is to reset it. 3. lil SOLID uses a pin to heat tobacco from. 9K Members. Contact us For more information, have a look at our IQOS 3 User Guide. with a straight and gentle gesture, insert the IQOS Cleaning Tool till it touches the bottom of the heating chamber 2. The heart of the new bladeless SMARTCORE INDUCTION SYSTEM™ is the metal heating element placed at the core of the SMARTCORE stick. To avoid breaking or damaging the blade, do not apply excessive force. 4. The second reason is twisting in the tobacco stick or turning it once the stick is already in the holder. Heating Button IQOS 2. When the lights start to fade, keep the button pressed for two more seconds. Let's chat. 2. CAUTION ALLERGIC REACTION RISK • Using IQOS and HeatSticks could cause an allergic reaction, such as. IQOS 3 DUO Our latest version with two consecutive uses without IQOS holder charge in between. REMOVE TOBACCO UNIT. Insert the IQOS cleaning tool and rotate gently. English What to do if my Holder Heating Blade is broken? If the heating Blade is broken, the Holder cannot be used to heat the tobacco. HEETS Flavours. This is what you should do if you believe that the heating blade is broken. Always use the original IQOS cleaning tool and cleaning sticks. If the heating blade of your IQOS device has broken, please contact IQOS Customer Care! Our colleagues will check whether you are eligible for the replace. Check your heating blade and if it is broken, visit self-diagnostics tool. Broken heating blade. Some of the most common problems with IQOS devices are: Broken heating blade: this part is the heart of the device and the most delicate part. View All;Broken heating blade. • Do not use tobacco sticks that have been exposed to excessive heat or moisture. If the above is all right, you can try to pre-heat the IQOS Holder prior to inserting the HEETS tobacco stick: IQOS 3 / IQOS 3 DUO: • Press the Holder Button to start heating • Wait for 2-3 seconds for pre-heating • Gently insert the tobacco stick. Keep in mind that some parts of the heating chamber and device cannot be accessed with the cleaning tool. 4P / IQOS 3/IQOS 3 DUO: - Press the Holder Button to start heating IQOS 3. IQOS is composed of three main parts: HeatStick, holder and. If the heating Blade is broken, the Holder cannot be used to heat the tobacco. If the Autostart is disabled, you can press the button on the Holder to start the experience. To avoid breaking or damaging the blade, do not apply excessive force. No more broken blade or cleaning from tobacco residueHow to use your IQOS 3 DUO 1. 09. Back. you can follow tqs s1 heating device, it is world's First 3D Thermal Airflow heating Tech, No heating blade, no need to clean, no need to worry about broken blades Reply More posts from r/iqos2. What to do if my Holder Heating Blade is broken? If the blade is broken, the Holder won´t be able to heat the tobacco. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool, use your cleaning sticks instead. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool. Disassemble the IQOS Holder: First of all, I do not recommend dismantling the IQOS that has no problems. If you do this regularly, you’ll reduce any tobacco build-up. Incorrect use or cleaning can damage it. Tobacco Sticks Order TEREA & HEETS. START HEATING Hold Button until IQOS Multi vibrates and Button & Status Light pulses white. 1. Back Is the IQOS heating blade broken? Heating tobacco as opposed to burning it is what sets IQOS apart from cigarettes and the last thing you will want is for something such as a heating blade that isn’t working properly to get in the way of your IQOS HEETS experience, which is precisely why we have troubleshooted some common problems here. With HeatControl™, IQOS heats tobacco, without burning it. Emits on average around 95 percent lower levels of harmful chemicals compared to cigarettes 4. . Red blinking Holder light - Heating blade broken or Holder malfunction If IQOS 3™ Holder is inserted upside down, there won’t be any LED indication of the Holder presence. As an electronic product, it will stop working one day after being used for a long time. Press the pocket charger button for 10 seconds to reset your device. In contrast, TEREA tobacco sticks employ the innovative SMARTCORE INDUCTION SYSTEM of IQOS ILUMA, activating a unique steel-coated metal heating element within. You can shop online at AliExpress to enjoy great prices on iqos 3 duo heat blade. Do you think your IQOS heating blade has broken? This is what you need to do. Wait for your device to cool down, before sliding the cap upwards to remove it. CAUTION ALLERGIC REACTION RISKWhat makes the IQOS ILUMA PRIME stand out? Made of high-quality aluminium and the wrap made of material Advanced features. Heated tobacco products, or heat-not-burn products, do exactly what their name suggests: they heat tobacco instead of burning it. BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: Your heating blade might be broken. 24小時加熱機店斷片緊急服務. Insert the tobacco stick specially designed for IQOS ILUMA up to the line on the filter until the holder vibrates and light(s) pulse(s). • Store IQOS and HeatSticks in a clean, dry, cool place. Your IQOS is assembled, you can use the device. 3. Back Let's chat How to replace the heating blade for IQOS 2. Remove the cap from your device. IQOS ORIGINALS ONE. lil SOLID Ez series. Thanks to technological advances, IQOS ILUMA devices are more intuitive and effortless than previous IQOS devices. Rp248. 2 The Device must have a readable and valid serial number. A special heating blade which is controlled by electronics heats the tobacco. Your heating blade might be broken. . 5. • Never attempt to touch the IQOS heating blade. All lights will briefly turn on and blink white to indicate your device has been reset. If you do this regularly, you’ll reduce any tobacco build-up. Your device software might need a RESET. the heating blade is clean, and; the Holder cap is fully closed. It is very important to use the IQOS cleaner and not any other tools, as they may damage the device and break the heating blade. To take advantage of your warranty you’ll want to contact the store that you purchased the IQOS kit or holder from and let them know the issue that you’re. Electronic cigarettes heat and vaporize e-liquids between a wide range of temperatures – it could be anywhere from 100 degrees C to 250 degrees C. Insert the IQOS cleaning tool and rotate gently. US FDA decisions: a new milestone for IQOS. Among other products, HCMC markets vapor products, including the Q-Cup, a small quartz cup that heats cannabis or CBD. Be careful not to break it, though. CAUTION ALLERGIC REACTION RISKBritish American says Philip Morris International's IQOS violates its patents over the device's heating blade, the ceramic piece that heats the tobacco stick to 350 degrees Fahrenheit and monitors. Wait for your device to cool down, before sliding the cap upwards to remove it. 36 Online. Saturday and Sunday 10am to 6pm. • Do not expose IQOS and tobacco sticks to high humidity conditions or direct sunlight. Heating tobacco instead of burning it is the most crucial part of what makes IQOS an alternative to continued smoking. ua або через чат-бот IQOS у Viber, то потрібен лише номер телефону та сам. Step 5: IQOS Care. 7. START HEATING Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white. IQOS ILUMA PRIME Refined and advanced. This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Palestine who would otherwise continue to smoke or use nicotine products. The tobacco is contained within a HEETS tobacco stick, which is inserted into the device and heated, so the user can inhale the aerosol released. Rp659. Try charging in a wall. Such heated tobacco devices typically include a rechargeable. Charging port: USB-C. With a new device, you get two years warranty, as the law says. BLINKING RED LIGHT ON IQOS ORIGINALS DUO DEVICE: Your heating blade might be broken. BEGIN USE. Taking. If the problem persists, your IQOS device may be malfunctioning. You can start using your device once the. • Do not use, charge, or store IQOS in places. Heating the liquid makes it evaporate, and when that happens, it can be. Any trial with the wrong consumables may lead to a broken heating blade. 2. As some parts of your device, including the heating chamber, can't be accessed with the cleaning tool, use your cleaning sticks instead. Always use the original IQOS cleaning tool and cleaning sticks 3. 7. IQOS Troubleshooting and Common Issues. We offer a two-year warranty for every IQOS device purchased in a national tobacco shop in Hungary, and as an IQOS CLUB member, if the relevant conditions are met, we will replace your IQOS device within one year from the date of purchase, even if it is damaged by your own fault. Conventional heat-not-burn heatsticks and low-temperature herbal sticks cannot be used in IQOS ILUMA. If your IQOS heating blade has broken, we may replace your device with no cost through the accidental damage coverage with our Services & Privileges (previously myIQOS Terms and Conditions or Conditions of Participation for the IQOS Care Plus Program) within the first twelve months. If your IQOS 3 MULTI is fully charged but still not working, then the next step is to reset it. 4. HEETS utilise HEATCONTROL TECHNOLOGY and a heating blade, primarily in older IQOS models. Use the IQOS Cleaning Tool and Dry Cleaning Sticks to get rid of the tobacco build-up. To. All IQOS ILUMA devices heat tobacco to a controlled temperature. If they don’t turn on, press and hold the button for four seconds until you see the small light turn on. Your IQOS ORIGINALS DUO Holder might need a clean. Check your heating blade and if it is broken visit self-diagnostics tool. IQOS 3 DUO / IQOS 3 Multi Red blinking Holder light- Heating blade broken or Holder malfunction. Якщо ти купив пристрій в IQOS Space, на iqos. Rp780. Check your heating blade and if it is broken click here for online diagnostic tool. • Store IQOS and tobacco sticks in a clean, dry, cool place. Different from the traditional IQOS devices, the IQOS ILUMA series eliminates the heating blade. 2. 5. • Do not expose IQOS and HeatSticks to high humidity conditions or direct sunlight. 09. • Do not use, charge, or store IQOS in places with highAt what temperature does IQOS heat the tobacco? IQOS uses HEATCONTROL™ Technology that heats tobacco – unlike cigarettes that burn tobacco. 3. This function can be disable though. This electronic heating blade in the IQOS ORIGINALS blade heated tobacco holder simultaneously heats tobacco while monitoring the tobacco temperature to ensure a consistent taste experience and to avoid burning the tobacco. or broken. USE IQOS CLEANING STICK Insert IQOS Cleaning Stick to wipe inside of the holder. and rub the metal blade carefully until its shiny then i add a tinyy bit of lotion on a q tip and spread it inside the heating blade and the cap thatl do it Reply. 4™ Holder; Incorrect insertion of the cap on the IQOS 2. BLINKING WHITE LIGHT ON IQOS ORIGINALS ONE: Most IQOS holders come with a two-year warranty. This is what you should do if you believe that the heating blade is broken. Your device software might need a RESET. IQOS Parts IQOS 3 DUO Holders • Two LED indicators Two Consecutive Uses • Fastest charging. Insert the IQOS cleaning stick into the holder of the device and gently rotate clockwise a few times. Don’t miss this article too: IQOS ILUMA series: discover the difference between IQOS ILUMA, IQOS ILUMA Prime and IQOS ILUMA One. Your device software might need a RESET. Your holder might not be getting enough charge from your pocket charger. In this case, the IQOS device will signal a malfunction of the heater with a red flashing light. A new color celebrating the new upgraded IQOS 3. 3. 1. 3. The pen is bigger also. Innovative, with, for the first time, no tobacco residue and no need for cleaning. • Do not use IQOS if its batteries appear to be leaking. Different from the traditional IQOS devices, the IQOS ILUMA series eliminates the heating blade. The THS and OHS. THE BEST 10 Heating & Air Conditioning/HVAC in Victoria, BC - Last Updated November 2023 - Yelp. • Never attempt to touch the IQOS heating blade. Check the condition of the blade. Such damage may be caused by incorrect device use or cleaning. CAUTION ALLERGIC REACTION RISK • Using IQOS and Heets Tobacco Sticks could cause an allergic reaction, such as swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing. How to use your IQOS Charging Cable IQOS Cleaning Sticks Power Adaptor IQOS Cleaning Tool. Imagine an original VW Bug car. Resetting your IQOS 3. ,, works fine if you insert the blade well positioned. Wait for your device to cool down, before sliding the cap upwards to remove it. If the plate has no tip, is twisted or broken, the IQOS will not function perfectly. Can be used twice before needing to be recharged in the pocket charger. If you do this regularly, you’ll reduce any tobacco build-up. The new heating method solves the problem that the heating blade is easily broken or damaged, and there is no residue or maintenance such as cleaning. How to file a complaing for a broken IQOS, broken heating blade can also be the reason to do so. Ensure to let your IQOS ORIGINALS DUO Holder fully cool down before you start cleaning (at least 30 seconds after the last use) Always use the original IQOS cleaning tool and cleaning sticks; Refrain from applying too much pressure and touching the heating blade.